We evaluated many employee discounts and perks providers including Perkspot and Benefithub. No one else had SOC 2 Type 2. Also our extensive research showed they had the lowest prices for theme parks and hotels.
They have local offers employees use in their daily life + they are free to start. Great fit for my team.
Super easy to use website. I wanted to upgrade one of my tickets and used the Livechat option. Daniela was a big help! Thanks!
Janus was incredible. So fast and direct. She was very helpful in getting my information. Great job!
Elizabeth Kamai was very helpful. She made sure I got my tickets and went that extra mile to address an issue that came up. She was awesome.
Mark provided excellent customer service and the team he works with was readily available to assist him with all my questions. A1 service and great prices, too. Thanks for your help!
I had a wonderful experience with a representative by the name of Diana. She was helpful and handled all my questions with care and ease. She even guided me through the purchase of my tickets online and reassured me every step of the way. I haven't been on vacation in a very long time, and she really made it easy so that I could plan an affordable vacation for me and my two good friends. We were able to save quite a bit. Nothing about this experience was cumbersome, bureaucratic, or difficult. Thank you, Diana!! You made this process enjoyable and simple! I feel peace of mind knowing that this part has been accomplished. We now can look forward to our vacation!
This is review is specifically for NICO the customer service rep who was AWESOME! I bought vouchers for Catalina excursions, but you have to call Catalina to reserve them. I was unable for two days to get through to them, and I also spoke with two other people who advised "Just keep trying". Nico took matters into his own hands and took care of it all for me! He got them on the phone and got it all squared away with Catalina and made the reservations with them for me. This guy knows customer service and I appreciated his help and attention a great deal. Thank you, Nico!
They usually have the lowest prices on tickets and the people working there are friendly. Will definitely buy from again! Thanks!
Called in talked to Danny and he was very helpful and guided me from the beginning to end even helped me book my reservation for the park website. This is an amazing company that my work has used for years. It's my go to place to buy tickets. Thank you for helping my family have an amazing day at Sea world, wouldn't of been possible without you.
Super fast customer service! Fixed an error I made in a matter of minutes. This was my first time purchasing from them and it definitely will not be my last. Great deals on family adventures!
I have many great experiences with this company, but my most recent interaction is what sparked this review. I ordered 3 discount tickets to Knott's for myself, my mom and sister who came to visit for the holidays. When I purchased them, I knew they were non-refundable. The night after I purchased them, I tore my meniscus and ended up in the ER. I ended up having to have surgery, including a meniscectomy and a repair; which clearly meant I wasn't going to be able to use our tickets. The tickets were set to expire just a few weeks later, and the recovery time was not going to allow me to use them. I called and spoke with a very sweet lady, I believe her name was Amy. She said she wasn't sure what, if anything, could be done but she would forward my request to her manager. A few days later (quick turnaround, as I had called on a Friday evening), I received an email from Elizabeth, stating they had processed my refund and I would receive it in a couple of business days. I was so worried that I was going to miss out on both the $ and experience, and I was absolutely thrilled that they'd gone above and beyond for me. I am so grateful for their amazing customer service and care for my situation, and will continue purchasing our tickets here far into the future. Thanks again for everything!
Have not purchased tickets yet but... During the account setup process every employee quickly helped. Its clear communication is with a person that knows what they are doing rather than an automated system or a person that is simply looking through a reference manual. The answers were very clear and direct but professional, personal and tactful. Also, the documents received are very easy to follow. The terms cover everything, but in a concise and easy way. The process for employees to find and purchase tickets looks very easy as well... technologically advanced but simple for anyone. Can do searches, can use the site, can use a PDF document with links etc. The site also has all information you need for pricing and how using/visiting the attraction works.
Very convenient! Tickets were sent in less than 5 minutes. Highly recommended using this company.
Great deals that continue to expand and change with amazing customer service! We love the expanded deals on everything from amusement parks, to hotels, and more.
Friendly Flyer Designs! The addition of the QR code is useful. I also like the simplicity of having images of featured attraction sites in the mini boxes. The recommended message to include in the email body is greatly appreciated as well.
It took less than 5 minutes for me to sign up. Once I received our Employee Access Code by email on a colorful flyer which I distributed via our internal email system to all my employees. It has been only a month, but my employees have been so grateful for all the discounts they've received. And the icing on the cake is that it didn't cost me a dime to pass this benefit on to them. This is a "no-brainer" perk to offer to your employees as a great work-life balance option.
