OSG

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900 Kimberly Drive

Carol Stream, IL 60188

About OSG

As a leader in customer engagement management and payment solutions, OSG's omnichannel communications, including both print & digital offerings, help clients integrate modern channels with traditional services across all touchpoints. OSG's 25+ years of experience provides us with the unique ability to leverage industry expertise with our commitment to innovation, delivering measurable benefits to our clients. We turn the obligation of paying a bill into an opportunity for companies to engage consumers in a deeper way. We call this the moment that matters.

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Content by OSG

How Digital Adoption in Payments Can Protect Your Business in a Critical Time

By OSG

In 2021, the U.S. Postal Service handled over 13 billion paper bills, with nearly half related to credit cards, insurance, mortgages, banks, and healthcare. However, mail payments have drastically declined from 44% in 2011 to 19% in 2021, while online payments surged from 51% to 79%. The shift...
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