Access this content
Your content has been opened.
Insurance Company Case Study has been emailed to . Entered the wrong email?
Don't see the content in your inbox?
Make sure to check your spam and other messages folders.
Can't get to your email right now?
Please enter a valid verification code.
Code sent to:
Register to access this content
By accessing content on the AFP Treasury and Finance Marketplace you agree to our Terms of Service and Privacy Policy; and, you acknowledge that your information may be shared with the content publisher.
When this mid-sized insurance company started accepting credit cards, only one-time payments were available to customers. As customer demand for credit cards grew, they added a recurring bill pay option to accounts. This resulted in a signicant spike in credit card transactions and fees, which only continued to trend upwards over the next decade. Optimized Payments conducted a thorough audit of the company's payment processing contracts, historical data and business processes.