Product Overview
Smart Prevention Alerts
Prevent chargebacks with Enhanced Smart Prevention Alerts™ and Order Intelligence. Protect your merchant accounts and reduce your chargeback ratio by gaining access to the industry's largest alert networks and the most effective pre-dispute intervention tools, while also staying ahead of evolving requirements under the Visa Acquirer Monitoring Program (VAMP).
Don’t settle for generic solutions. With Enhanced Smart Prevention Alerts™, users benefit from expert oversight that catches the alerts that automation-only systems miss, such as partial disputes and mismatched transaction dates. Combined with access to the world’s largest alert networks, you get more comprehensive coverage than any other provider. Prevent more chargebacks, keep your VAMP ratios low, and maintain compliance.
Chargeback Gurus’ Order Intelligence delivers real-time transaction data directly to issuers at the point of inquiry or dispute. It integrates Visa’s Order Insight and CE3.0, Mastercard’s Consumer Clarity, and Amex Dispute Resolution into one platform for maximum efficiency. These tools help prevent disputes caused by customer confusion, protecting revenue and reducing both chargebacks and TC40 reports to ensure compliance with VAMP.
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