Smart Chargeback Analytics™

Smart Chargeback Analytics™

The next generation of chargeback management analytics is here. Uncover hidden vulnerabilities, identify trends, and improve business processes. Key Features of Enhanced Analytics:
Intuitive User Interface: A streamlined design offering an enhanced user experience and ease of navigation.

Dynamic Filtering & Customizable Reporting
Apply dynamic filters and tailor your reports to meet specific needs, with options to save settings for quick access.

Comprehensive Metrics
Toggle between value and volume metrics for a detailed view of your chargeback performance.

Root Cause Analyzer
Real-time chargeback source identification tells you more about your buyer's journey than any other dispute tool or service. The Root Cause Analyzer allows you to assess over 50 reports to identify the true causes of your chargebacks, empowering you to increase retention and boost customer satisfaction.

Advanced Dispute IntelligenceTM
Our industry-first advanced dispute intelligence tool gives you unparalleled insights, allowing you to analyze your chargeback management strategy, compare with industry benchmarks, and forecast future chargebacks and revenue recovery. Break down your chargeback data by issuer, card network, location, and more to uncover hidden trends and identify opportunities to reduce chargebacks.

MID Health Report
The Merchant ID (MID) Health Report offers essential insights into the health and performance of the MIDs. It provides a clear view of chargeback, fraud, and VAMP ratios, identifies low-activity MIDs, and highlights those at risk of entering monitoring programs. Merchants also receive an executive summary of MIDs already in monitoring programs, along with a focused review of the highest-risk MIDs by chargeback ratio. With this proactive reporting, businesses can stay ahead of potential risks and safeguard their operations.