Support

Product Details

(Click to enlarge image) At Solver, we provide comprehensive support services designed to help businesses maximize the value of their Solver subscription. Our dedicated team of trained specialists offers expert assistance through multiple channels, including email, phone, and an intuitive support site, ensuring you receive timely and effective solutions. Through our support portal, customers gain access to an extensive knowledge base, which includes user guides, technical whitepapers, step-by-step troubleshooting solutions, and free product add-ons like business rules. Additionally, our ticketing system not only allows you to submit support requests but proactively suggests helpful articles for self-troubleshooting while you wait for a response. By combining personalized support with self-service resources, we enable your organization to achieve operational efficiency and make the most of Solver’s tools for reporting, planning, and data management.