Baldwin Hackett & Meeks, Inc.

BHMI is a leading innovator in financial software solutions, offering the Concourse – Disputes system, a robust platform specifically designed for the management of chargebacks and other dispute-related activities in electronic payment transactions. Covering a vast spectrum from credit card, debit card, ATM, POS, to mobile and P2P transactions, Concourse not only streamlines the generation and management of chargebacks, representments, and arbitration but also ensures absolute compliance with network-specific regulations like Visa, Mastercard, Discover, and American Express. In addition, it maintains adherence to federal regulations such as Regulation E and Z, further guaranteeing all disputes are processed within legal and industry standards.

One of the standout features of the Concourse system is its holistic approach to dispute management. It allows organizations to control dispute activities based on the unique characteristics of each transaction. By identifying and prioritizing high-risk transactions, it offers a more targeted and effective approach. Coupled with real-time monitoring, it provides organizations with an up-to-date view of all activities, ensuring swift identification and resolution of any arising issues.

Throughout its tenure, BHMI has successfully collaborated with a diverse range of clients, cementing its reputation as a trusted partner in the financial sector. With the Concourse system's ability to integrate internal processing procedures and its secure browser interface for client access, BHMI guarantees a tailored experience, enhanced customer satisfaction, and a secure environment for dispute management.