Navigating the labyrinth of chargebacks can be a daunting task for merchants. Enter MidMetrics™, a specialized software built for merchants to combat chargebacks and friendly fraud effectively. With tools that streamline chargeback disputes, bolster customer service, and reduce fraudulent activity, MidMetrics is a game-changer. Among our standout features is the utilization of the largest prevention alert networks—Verifi and Ethoca. These real-time alerts are seamlessly integrated into a user-friendly dashboard, ensuring merchants never miss crucial alerts related to credit and debit card transactions.
Having collaborated with diverse clients, MidMetrics understands the intricate challenges of various industries. Thus, we've extended our services to include the comprehensive Concierge Service. Here, our seasoned staff actively engages within your CRM, managing alerts using our state-of-the-art chargeback tools, ensuring efficient resolutions. Our distinct software, DisputeGenius™, revolutionizes the representment process, empowering merchants to generate potent rebuttal letters, using dynamic templates, and ensuring a more streamlined and effective dispute process.
Furthermore, our proprietary analytics dashboard offers a panoramic view of your chargeback ecosystem. With numerous sorting options, from card brand to issuing bank, merchants can delve deep or opt for a broad view of their chargebacks. Why choose MidMetrics™? Drawing from two decades of merchant experience, we've tailored tools addressing unmet needs in chargeback protection. Our clients have witnessed a dramatic reduction in chargebacks within 30 to 90 days, cutting down 30-40% of their fraudulent chargeback activity. With MidMetrics, reclaim control over your transactions and safeguard your revenue.