350 E St
Santa Rosa, CA 95404

About MidMetrics

Navigating the labyrinth of chargebacks can be a daunting task for merchants. Enter MidMetrics™, a specialized software built for merchants to combat chargebacks and friendly fraud effectively. With tools that streamline chargeback disputes, bolster customer service, and reduce fraudulent activity, MidMetrics is a game-changer. Among our standout features is the utilization of the largest prevention alert networks—Verifi and Ethoca. These real-time alerts are seamlessly integrated into a user-friendly dashboard, ensuring merchants never miss crucial alerts related to credit and debit card transactions.

Having collaborated with diverse clients, MidMetrics understands the intricate challenges of various industries. Thus, we've extended our services to include the comprehensive Concierge Service. Here, our seasoned staff actively engages within your CRM, managing alerts using our state-of-the-art chargeback tools, ensuring efficient resolutions. Our distinct software, DisputeGenius™, revolutionizes the representment process, empowering merchants to generate potent rebuttal letters, using dynamic templates, and ensuring a more streamlined and effective dispute process.

Furthermore, our proprietary analytics dashboard offers a panoramic view of your chargeback ecosystem. With numerous sorting options, from card brand to issuing bank, merchants can delve deep or opt for a broad view of their chargebacks. Why choose MidMetrics™? Drawing from two decades of merchant experience, we've tailored tools addressing unmet needs in chargeback protection. Our clients have witnessed a dramatic reduction in chargebacks within 30 to 90 days, cutting down 30-40% of their fraudulent chargeback activity. With MidMetrics, reclaim control over your transactions and safeguard your revenue.

Competitors of MidMetrics

Chargeback Gurus

Chargeback Gurus

CBG helps clients protect and recover revenue by providing flexible, data-driven chargeback management solutions. By understanding our clients’ needs and fully aligning with their goals, we deliver tech-enabled solutions that help them reduce chargebacks and increase win rates to maximize... Read More


Chargebacks911® is at the forefront of redefining chargeback management, challenging the prevailing notion of accepting chargebacks as an unavoidable business expense. Recognizing that a generic solution is insufficient for nuanced chargeback issues, Chargebacks911 offers tailor-made strategies... Read More

Accertify, Inc.

At the heart of the ever-evolving e-commerce landscape, chargebacks persist as a critical challenge. Stepping up to address this concern is Accertify, a leading force in chargeback management. Through its comprehensive platform, Accertify aids some of the largest global merchants, expertly... Read More